Slider photos posting wrong size

• #44425

  
  jodi
  

  On October 16, 2013 at 12:53 pm

  I have Zenon lite, and have uploaded correctly sized photos (1000×360) but when I view them in the slider they’re just a small cropped square in the upper left hand corner of the slider box. What am I doing wrong? I followed the directions in the documentation to the T.
  Thanks

  #44426

  
  Towfiq I.
  

  administrator

  On October 16, 2013 at 12:57 pm

  while inserting the images, make sure you are selecting “full size” instead of “thumbnail” size.

  #44433

  
  jodi
  

  On October 16, 2013 at 1:07 pm

  There isn’t an option for full-sized or thumbnail.

  #44434

  
  jodi
  

  On October 16, 2013 at 1:09 pm

  I’m going to: Slider > Add New > Set Featured Image

  #44463

  
  Towfiq I.
  

  administrator

  On October 16, 2013 at 3:08 pm

  sorry. looks like the image size selection option is not there in the new version of wordpress.

  This could also be done by a plugin. what plugins are you using?

  #44482

  
  jodi
  

  On October 16, 2013 at 3:57 pm

  Towfiq – I’m using many plug-ins, but none specifically for slider photos. I’m open to suggestions.

  #44512

  
  Towfiq I.
  

  administrator

  On October 16, 2013 at 6:13 pm

  it doesnt have to be a slider plugin. list all your installed plugin’s name here.

  #44548

  
  jodi
  

  On October 16, 2013 at 7:50 pm

  This is a list of all the active plug-ins.

  Akismet
  All In One SEO Pack
  Batch Cat
  Easy Facebook Share Thumbnail
  Facebook Like Thumbnail
  Facebook Thumb Fixer
  Floating Social Media Icon
  Highlight Author Comments
  Instapress
  Jetpack by WordPress.com
  Page Theme
  Shareaholic | share buttons, analytics, related content
  StatPress Reloaded
  UpdraftPlus – Backup/Restore
  Widget Logic

  #44553

  
  Towfiq I.
  

  administrator

  On October 16, 2013 at 8:01 pm

  try disabling these plugins:

  Easy Facebook Share Thumbnail
  Facebook Like Thumbnail
  Facebook Thumb Fixer

  #44554

  
  jodi
  

  On October 16, 2013 at 8:07 pm

  Nope. Still no option to choose full size, and not coming up as full size. No change at all.

  #44555

  
  Towfiq I.
  

  administrator

  On October 16, 2013 at 8:09 pm

  there wont be any option to select size. the images should be fixed by itself.

  Send me your site’s id and password through this page and I will look into it from the backend:

  Contact

  #44607

  
  jodi
  

  On October 17, 2013 at 1:23 am

  Done. Sent. Let me know what happens and what you need/ I need to change.

  Thanks!

  #44917

  
  jodi
  

  On October 18, 2013 at 3:51 am

  Towfiq –
  Thanks for your help, but I’ve switched to another theme. Simplier in the long run.